Delivery: Can be download Immediately after purchasing Version: Only PDF Version. Compatible Devices: Can be read on any devices (Kindle, NOOK, Android/IOS devices, Windows, MAC) Quality: High Quality. No missing contents. Printable _____________________________________________________________ ISBN-13: 978-0132551748 ISBN-10: 0132551748 Author: Stephen Robbins (Author), Philip Hunsaker (Author) By developing and practicing the material in Training in Interpersonal Skills , readers can learn how to build productive relationships for any situation. KEY TOPICS: Skills: An Introduction; Self-Awareness: A Point of Departure; Self-Management: Clarifying Values, Setting Goals, and Planning; Applying Emotional Intelligence; Sending Interpersonal Messages; Listening and Reading Nonverbal Messages; Providing Feedback; Communicating Across Cultures; Goal Setting; Coaching, Counseling, and Mentoring; Empowering People Through Delegation; Politicking; Persuading; Applying Leadership Style; Managing Change; Facilitating Teamwork; Valuing Diversity; Ethical Decision Making; Creative Problem Solving; Resolving Conflicts; Negotiating MARKET: For business professionals who would like to enhance their interpersonal skills.
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